Stephen Mulvain logo

Hello, I’m Stephen!

A
, based in Brooklyn, NY.


I have over 20 years of experience designing best-in-class digital products and experiences. I’ve worked with a wide range of clients, from startups to Fortune 500 companies, across industries including finance, telecommunications, and healthcare.

Verizon Logo

Senior Product Designer

I supported multiple scrum teams and multiple lead designers, helping implement cross-team design initiatives and deliver user-centered solutions.

Product Design Design Systems Cross-team Collaboration Figma Ecommerce Checkout Optimization

GLOW Financing Integration

Designing the Glow Financing Integration for Total Wireless, how we balanced business goals with small development resources.

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2026

Fixed Wireless Access

Simple checkout experience for new FWA users optimized for increased conversions.

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2025

AI Design Process

Implemented AI-driven design processes to enhance efficiency and creativity in project workflows.

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2025

Figma Organization

Supported multiple lead designers in the organization of Figma files and components, ensuring a streamlined design process and consistent screens across products and brands.

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2025
Dark Matter Logo

Lead UX Designer

At Dark Matter Technologies, I lead product design and create Figma prototypes for user-focused solutions.

UX Design Prototyping Figma Design Leadership Responsive Web Design

Product and Pricing

Delivered a pricing product on a tight deadline.

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2024

Pricing Configuration Platform

Built a platform to support many sites with a small team.

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2024

Loan Officer Portal

Streamlined the application process for loan officers.

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2024

Credit Report Page

Improved the credit report page for better usability.

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2023

Design System

Created a design system for consistency across products.

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2023

Borrower Portal

Designed a simple, intuitive portal for borrowers.

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2023

Calculators

Built financial calculators for users across brands.

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2023
Copilot Logo

Senior UX Designer

How I collaborated with a team to create innovative solutions during a hackathon.

Ideation Prototyping Team Collaboration User Testing Responsive Web Design

MVP Solution Concepts

Helped the team to ideate several different ad solution concepts.

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2022

MVP Inline Solution Development

Created several high-fidelity prototypes to test and validate design concepts with users.

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2022
Northwestern Mutual Logo

Senior UX Designer

I lead the design of several key initiatives at NorthWestern Mutual, managing 2 junior designers.

Design Systems Team Leadership UX Design Responsive Web Design Financial Products

Design Infrastructure

Spearheaded the implementation of a design system.

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2022

Table Pattern

Created an intuitive and streamlined checkout experience for users.

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2022

Asset Allocation

Lead the design of a new asset allocation tool used by the call center.

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2021
KAS Logo

Website design

How I created a low scale high impact website for a local archeologist.

Web Design Responsive Web Design HTML/CSS UX Design Content Strategy

Responsive Website

Working with a local archeologist I created a low cost website to showcase their findings and engage the community in an upcoming book release.

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2025
Bank of America Logo

Product Designer

Lead the design of key product features and enhancements.

Product Design Chat Design Security UX Responsive Web Design User Testing

Chat agent

Lead the design of a chat agent used by thousands of users and lead the design of other chat agents across the business would work.

2021

Security Platform

Created an intuitive and streamlined checkout experience for users.

2021
Mass Mutual Logo

Senior UX Designer

I lead the design of several key initiatives at Mass Mutual, managing 2 junior designers.

UX Design Mobile App Design Team Leadership Responsive Web Design Financial Services

Mobile App

Spearheaded the design of a best in class mobile app, used by thousands of users.

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2018

Advisor 360

Created an intuitive and streamlined checkout experience for users.

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2018

Asset Allocation

Lead the design of a new asset allocation tool used by the call center.

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2017
Eyeview Logo

UX/UI Designer

I created the platform used to support over $50m in revenue.

Platform Design UI Design Ad Tech Responsive Web Design Self-Service Design

AdTech Platform

I designed and implemented an ad placement platform that allowed for more self-service tasks and allowed for the business to be sold more efficiently.

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2016

New Product Design

Created new placements for product advertisements.

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2015
Crucial Billiards Logo

Founding Designer

I worked with a small pool cue manufacture to design a training app, to help standardize how players practice and improve their skills.

Mobile App Design Training UX Prototyping Responsive Web Design User Flows

MVP Mobile App

Spearheaded the design of a best in class mobile app, used by thousands of users.

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2014

Happy Path Training Journey

Created the optimal training path for users to follow, ensuring a seamless and effective learning experience.

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2014

Potting Sequence Experience

Introducing the Potting Sequence, a new approach to training that enhances user skills and engagement.

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2014

Prototype Generation

Developed high-fidelity prototypes to help get buy in from stakeholders.

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2014
Cathedral Logo

Visitors App

Creating a simple app to enhance visitor experiences.

App Design Mobile UX Responsive Web Design Interface Design Interaction Design

Cross Platform App

Working with the Cultural Heritage team to develop an engaging visitor experience.

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2014
Vibrant Media Logo

Solutions Designer

I created ad placements that drove user engagement and increased click-through rates.

Ad Design Interactive Design Platform Design Responsive Web Design Creative Design

Ad Placement Platform

I designed and implemented an ad placement platform that allowed for more self-service tasks and increased revenue.

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2012

Support Ad Placements

Create interactive adverts, for 100s of A tier clients.

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2012